This Privacy Policy explains how SokaBet handles personal information when you visit sokabet-tz.com, follow an operator link, use site features or communicate with us. It covers information collected directly from you and technical information generated through your use of the website.
By using SokaBet, you acknowledge the practices described here. We may revise this policy when our services, technology or legal obligations change. Any revised version will be published on this page, and continued use of the website will be subject to the current version.
What data we collect
We collect information that you choose to provide, such as your name, email address and the contents of messages sent to our support team. If you report an inaccurate review, technical problem or promotional issue, your message may also contain screenshots, device details or information about the operator concerned.
Technical data may be recorded automatically when you browse the site. This can include your IP address, approximate location, browser type, device type, operating system, language, referring page, pages viewed, link clicks and access times. We may also record whether you followed an affiliate link, but we do not normally receive your betting account password, mobile-money PIN or full payment credentials from an operator.
How we use data
We use information to operate and secure the website, respond to enquiries, correct content, measure page performance and understand which reviews are useful to visitors in Tanzania. Technical records help us detect automated traffic, malicious activity, broken links and attempts to interfere with website functions.
Information may also support our legitimate business activities, such as analysing aggregated traffic and recording referrals to third-party betting sites. If you contact us about 18+ checks, deposit limits or self-control tools, we use the details only to address the enquiry and maintain an appropriate support record. We do not sell personal information. Contact with an independent organisation such as Gamblers Anonymous is separate from SokaBet, and we do not receive its records unless you provide them to us.
Cookies
Cookies are small files stored on your browser or device. SokaBet may use essential cookies to deliver pages, remember basic settings, maintain security and distribute traffic reliably. Analytics cookies can show how visitors move through the site, while referral cookies may identify that a visitor reached an operator through one of our links.
You can block or delete cookies through your browser settings. Essential functions may not work correctly if all cookies are disabled. Referral links can also contain identifiers in the URL, so clearing browser cookies may not remove information already sent when you clicked the link. Third-party websites apply their own cookie practices after you leave SokaBet.
Data transfer
We may use hosting, analytics, security, email and technical service providers to process information on our behalf. Some providers may operate or store data outside Tanzania. Where a transfer occurs, we take reasonable steps to use suitable contractual, organisational and security safeguards appropriate to the information and destination.
Personal information may also be disclosed when required by law, a valid regulatory request or a court order, or when reasonably necessary to protect users, our systems or legal rights. Affiliate operators receive information generated when you follow their links, but SokaBet does not control how those independent websites process data. You should review the information displayed by an operator before registering or submitting personal or financial details.
Your rights
Subject to applicable law, you may ask whether we hold personal information about you and request access to it. You may also request correction of inaccurate data, deletion where there is no valid reason to retain it, restriction of certain processing, or objection to processing based on particular circumstances. Where processing relies on consent, you may withdraw that consent for future activity.
We may need enough information to verify your identity and locate the relevant records before completing a request. Some information may be retained where required for security, legal compliance, dispute handling or the establishment and defence of legal claims. You may also raise a concern with Tanzania's Personal Data Protection Commission where that option is available under applicable law.
Contact
Questions about this Privacy Policy or requests concerning your personal information can be sent to [email protected]. Please describe the information or website interaction involved and the action you are requesting. Do not email passwords, mobile-money PINs, card security codes or unnecessary identity documents.
We will review the request and respond within a reasonable period, taking account of its complexity and any verification required. If the request concerns an account held directly with a casino or betting operator, you may need to contact that operator because SokaBet cannot access or change records held in its separate systems.